Issaquah Community Services (ICS) serves residents living within the Issaquah School District.

Our Partners and Donors are Awesome!

Special thanks to the Issaquah Kiwanis, Issaquah Rotary, Sammamish Rotary, the Issaquah Chamber of Commerce and the Issaquah Women’s Club who have supported ICS with special events and efforts this year in response to the COVID-19 crisis.

Dear Donors,

Please help us to help your neighbors impacted by the COVID-19 crisis. The need in our community is more acute than ever before. So many residents are experiencing financial hardship and may face eventual eviction and/or utility shutdown due to loss of employment or illness.

From April 1 through May 1, ICS was able to help 417 residents in 127 households. Compare that to the first three months of 2020 during which we helped 302 individuals in 99 households.  This surge is assistance was made possible

in part by $50,000 in additional funding from the City of Issaquah, which is now fully depleted. We rely on your donations to continue to help as many people as possible.

Please remember us on Giving Tuesday, December 1, when donating through your employer’s giving program.  Or, give now by clicking the Donate button at the top right of this page. Remember to request a matching contribution from your employer, if applicable.

A big thank you to all who contributed through this year’s Issaquah Kiwanis Bingo Fun Night, the Salmon Days Golf Tournament, Run with the Fishes and the GiveBIG campaign!

Together those events brought in nearly $10,000. That represents at least 18 additional families who will be able to receive Issaquah Community Services assistance for rent or utilities.

Thank you from the Issaquah Community Services Volunteers!

See the names of just some of our generous donors.

This list is updated periodically.

Emergency
Financial Aid

Issaquah Community Services (ICS) helps pay rent and utilities for residents of the Issaquah School District who find themselves in a financial emergency. This assistance has prevented many families and individuals from becoming homeless. 

During the pandemic, the application process is conducted online and over the phone.  Volunteers listen to stories of clients and look for ways to help, sometimes with finances, or referrals, or a warm smile.  Payment is made directly to the landlord or vendor on behalf of the client; cash is never given. 

 

Client Stories

In December 2019, Jenna* and her two young daughters were homeless, living in a motel.  Jenna had a retail sales job, but she couldn’t afford both childcare and move-in expenses.  Finally, in February, she was accepted for subsidized housing in Sammamish.  

A huge burden was lifted only to be replaced by the weight of COVID. Jenna got very sick in March and required hospitalization. She thought it was COVID but tested negative.  Her store remained open, but her hours were reduced, and she did not have paid sick leave to cover the hours she missed while sick.  At this point, Jenna contacted ICS for help because she was worried about paying the rent and other bills. Fortunately, ICS has been able to help twice with rent during the pandemic and this has alleviated some of Jenna’s stress.

Jenna is back to full-time work, but always juggling childcare, work, and other responsibilities, always on the financial edge.  She is very thankful for the help she has gotten from her community.  It has kept her family afloat in these rough times.

*name changed for privacy.

make a difference

Make a difference!
Donate. Volunteer.

Issaquah Community Services (ICS) is a 100% volunteer organization. It takes about 25 dedicated volunteers to meet with clients, to listen with a kind heart and to assist with finances when possible. During the pandemic, volunteers have the option of working from home or in the office.  All communication with clients is online or on the phone.

Volunteers may also choose to work on other critical activities such as social media marketing, website maintenance, fundraising, community outreach and grant writing.  We are also looking for new board members.

You, too, can help –  either with a tax deductible donation or as a volunteer.

Learn more about volunteering

Application Process Changes During the COVID-19 Pandemic:

  • All requests for financial assistance are being handled electronically. Please see the information and application links to the right. Those without computer/internet access may call the ICS office at 425-837-3125 or email icsoffice180@gmail.com. Please do not come to Community Hall for ICS business.
  • When you leave a voice message, please clearly state your name, spell it and leave a phone number. Please repeat the phone number so we get it right. Also, indicate if your request is for emergency rent or utility help. We will return your call or email as soon as we can. Until further notice, we will be unable to help with gas vouchers or bus tickets.

Due to unprecedented demand, our response time may be delayed.  We appreciate your patience and understanding and we will respond as quickly as possible.


ICS Volunteers

Please select the tab below for specific instructions, documents needed and application:

Rent & Utility Instructions and Application