ICS provides emergency financial aid to residents of the Issaquah School District in the form of utility payments, rent assistance, bus tickets, and other miscellaneous emergency aid depending on specific need. Payment is given on behalf of the client; cash is never given. Referrals to other agencies, a listening ear and a warm smile are offered.
About 25 volunteers rotate hours to meet clients in an office at the rear of at the Issaquah Community Hall, 180 East Sunset Way, located between the Fire Station and the Police Station.
Office hours are Monday through Friday from 9:00 - 11:00; Monday evenings 6:30 - 7:30.
ICS is managed by a volunteer Board of Directors.
This organization began serving Issaquah community in 1973. It was a unique combination of local churches and businesses with concern for the welfare of those needing financial help that spurred the establishment of Issaquah Community Services. It was chartered State of Washington. In the mid 80’s the name was changed to Issaquah Church and Community Services and after 2000 it returned to the original name.
From its inception the goal has been to give emergency financial aid and the need always varies. Aid is given in the form a payment (or partial payment) going directly to a landlord or utility company, although over the years there have been other situations like dental care, prescription help or bus tickets where help has been given.
Initially funds were collected by businesses and churches and the Issaquah Press. Later a major source of funding was through the Merry Christmas Issaquah Fund Drive sponsored by the Issaquah Press. Today that fund and donations from individuals, grants, churches, businesses and organizations are the source of income.
It has always been a nonprofit operated by volunteers. There is a volunteer board of directors. Over the year office space has been shared in area churches and various city sites. For one period of time the office was a closet in the current location of Issaquah Community Hall. When it began office hours were three days a week with an annual budget of $3,000. In January 2013, Issaquah Community Services began a working partnership with the Issaquah Food and Clothing Bank to distribute financial aid. Now, with 25 volunteers, ICS is open five mornings a week and one evening; serves over 500 clients; has a budget of over $100,000 and is able to use nearly 97% of its funds to directly aid those who need a helping hand.