Issaquah Community Services (ICS) serves residents living within the Issaquah School District.

ICS is making some important changes to our processes
to protect everyone from COVID-19:

  • Starting Monday, March 16, 2020, all requests for financial assistance will be handled electronically. Please see the information and application links below. Those without computer/internet access may call the ICS office at 425-837-3125 or email Please do not come to Community Hall for ICS business.
  • When you leave a voice message, please clearly state your name, spell it and leave a phone number. Please repeat the phone number so we get it right. Also, indicate if your request is for emergency rent or utility help. We will return your call or email as soon as we can. Until further notice, we will be unable to help with gas vouchers or bus tickets.
  • For residents of the City of Issaquah zip codes 98027 and 98029 there will be additional funds available from the City to help with rental assistance for those in need due to the COVID-19 outbreak.
  • Eligibility: Income requirements at or below 80% of the area median income ($88,250 per year for a household of four) under normal circumstances who now need temporary financial assistance.

Due to unprecedented demand, we appreciate your patience and understanding. We will respond as quickly as can.

ICS Volunteers

Please see the appropriate tab below for specific instructions, documents need and application:

Issaquah Resident COVID-19 Rent Instructions and Application

Rent & Utility Instructions and Application

(excludes Issaquah COVID-19 Rent)

To Our Donors,

Through your generosity, in 2019 ICS helped 1,231 individuals, avoiding 290 evictions and 124 utility shutoffs. It is how we live up to our goal of keeping families of the Issaquah School District warm and housed. Unfortunately, our Merry Christmas fundraiser fell short of our goal and our number of donors fell by 25%.

With the COVID-19 crisis upon us, we anticipate that the need in our community will be more acute than ever. It is likely that many will face eviction and/or utility shutdown due to loss of employment or inability to go to work. Please spread the word and help us to help impacted members of our community stay in their homes.

Thank you from the Issaquah Community Services Volunteers!

Financial Aid

Issaquah Community Services (ICS) helps families with emergency aid to prevent homelessness with rent assistance.  It may help pay utility bills, bus tickets and other miscellaneous expenses. Payment is given on behalf of the client; cash is never given. Residents of the Issaquah School District are eligible. Volunteers listen to stories of clients and look for ways to help, sometimes with finances, or referrals, or a warm smile.

Client Stories

In April 2018, Kristen* came with her high school daughter to ICS office.  They had come from an abusive situation in an east coast state. Our volunteer inquired, what brought you such a far way west? She said her sister invited them because she had a affordable 3 bedroom apartment in Seattle, Yesler area. Shortly after they arrived, her sister’s building was the scheduled for renovation.  To replace her own lodging her sister could barely afford a single bedroom, so there was no room for Kristen and her daughter.  After sometime in a shelter Kristen, who has a full time night job, was able to get into local housing. Working to get enough funds she was short the damage deposit.Thanks to our generous donors we were able to help them get into a home of their own, finally.

*name changed for privacy.

Make a difference!
Donate. Volunteer.

Issaquah Community Services (ICS) is a 100% volunteer organization. It takes about 25 dedicated volunteers to train to meet with clients, to listen with a kind heart and to assist with finances when possible. You, too, can help –  either with a tax deductible donation or as a volunteer.